PPE
PPE
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Frequently asked questions
Find answers to the most common questions about our platform
General
What is Private Pilot Exams (PPE)?
Why choose PPE over a memorization-only question bank?
What exactly is included?
Is PPE a flight school?
Can I use PPE on mobile or tablet? Is there an app?
Which web browsers are supported?
Coverage & Exams
Where do questions come from and how often are they updated?
How many questions usually match the official exams?
Do you cover the entire official question bank?
What does the eye icon mean?
Account & Access
Can I share my account? Why was I logged out automatically?
I forgot my password or want to change my email
Plans & Billing
How do plans work? Is there automatic renewal?
Are there discount codes? Can I use two at checkout?
Which payment methods are accepted? Is paying safe?
How can I get an invoice for my purchase?
Can I request a refund?
Support
I found an error on the site or in a question. What can I do?
Who should I contact if I have an issue with my account or payment?
Privacy & Data
Where is my personal data stored? Do you share it?
I want to correct or delete my personal data
Legal
Can I copy questions or explanations?
What happens if I share protected material?